Terms & Conditions

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Last updated: September 10, 2026

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These Terms and Conditions (“Terms”) govern your use of the Shyra Dawson website and your purchase of products from Shyra Dawson. By visiting this website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use the website.

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Online Store Terms

• You must be at least the age of majority in your state or country of residence to make a purchase from this website. If you permit a minor to use this website, you are responsible for their activity.

• You may not use this website or our products for any unlawful or unauthorized purpose. You may not transmit viruses, malicious code, or other material that could disrupt or damage the website or related services.

• We reserve the right to refuse or terminate service when we reasonably believe these Terms have been violated.

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Products and Handmade Variations

Most Shyra Dawson pieces are handmade using natural gemstones, pearls, metals, and other materials. Natural materials may vary in color, pattern, shape, texture, size, and surface characteristics. Slight variations and handmade details are part of the individual character of each piece and are not considered defects.

We make every reasonable effort to present product photographs, colors, measurements, descriptions, and details accurately. However, colors may appear differently depending on your device or screen settings, and measurements may vary slightly.

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Products may be available in limited quantities. We may modify, discontinue, or limit the availability of any product without prior notice.

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Jewelry Care and Safety

• Jewelry should be handled and stored with care. Exposure to water, chemicals, cosmetics, perfume, excessive heat, force, drops, children, or pets may cause damage. Please follow any care instructions provided with your purchase.

• Some jewelry and packaging may contain small parts that present a choking hazard. Jewelry is not intended for young children unless the product description expressly states otherwise. Customers are responsible for reviewing product descriptions and contacting us before purchasing if they have concerns about metal sensitivities, allergies, materials, or safe use.

Orders and Payment

• We reserve the right to refuse, limit, or cancel an order, including orders that appear fraudulent, unauthorized, intended for resale, or affected by an error in pricing or availability.

• If we change or cancel an order, we will attempt to contact you using the email address, billing information, or phone number provided at checkout. If payment has already been collected for a canceled order, the applicable amount will be refunded.

• You agree to provide current, complete, and accurate billing, shipping, and contact information. You are responsible for reviewing your order carefully before submitting it.

Payment Security

• Payments are processed through secure third-party payment providers. Shyra Dawson does not receive or store your complete credit or debit card number. Payment providers may collect and process payment information according to their own privacy and security practices.

• Although we and our service providers use reasonable safeguards, no online transaction or electronic storage system can be guaranteed to be completely secure.

Prices, Errors, and Availability

Prices, promotions, product descriptions, shipping charges, transit estimates, and availability may be changed at any time without notice.

Occasionally, the website may contain typographical errors, incorrect prices, inaccurate descriptions, or other omissions. We reserve the right to correct these issues, update information, or cancel an affected order, including after an order has been submitted. If an order is canceled after payment, a refund will be issued.

Shipping, Returns, and Repairs

Purchases are subject to the policies posted on this website, including our:

• Shipping Policy

• Refund, Exchange, and Repair Policy

• Privacy Policy

These policies are incorporated into these Terms by reference. If there is a conflict between these Terms and a policy relating specifically to shipping, returns, exchanges, or repairs, the more specific policy will apply.

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Shipping and delivery dates are estimates unless expressly stated otherwise. If an order cannot be shipped within the promised timeframe, we will contact you with available options in accordance with applicable law.

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Personal Information

Information you submit through the website is handled according to our Privacy Policy. Third-party services—including payment processors, shipping providers, analytics providers, and the website platform—may process information according to their own terms and privacy policies.

Third-Party Services and Links

• Our website may contain links to or use services provided by third parties. We do not control and are not responsible for the content, security, availability, policies, or practices of third-party websites or services.

• Your use of a third-party service may be governed by separate terms and policies. Please review those terms before completing a transaction or providing personal information.

Intellectual Property

Unless otherwise stated, the text, photographs, graphics, logos, jewelry designs, product names, videos, and other original content on this website are owned by or licensed to Shyra Dawson and are protected by applicable intellectual-property laws.

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You may use the website for personal, noncommercial shopping and informational purposes. You may not reproduce, distribute, sell, modify, publish, or commercially use our content without prior written permission.

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Prohibited Uses

You may not use this website or its content to:

• Violate any law or the rights of another person;

• Infringe intellectual property or privacy rights;

• Submit false, fraudulent, or misleading information;

• Harass, threaten, abuse, defame, or discriminate against others;

• Transmit viruses, malware, or other harmful code;

• Collect another person’s information without authorization;

• Spam, phish, scrape, crawl, or interfere with the website;

• Circumvent security features; or

• Engage in fraudulent or unauthorized purchasing activity.

We may restrict or terminate access for prohibited conduct.

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Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Any warranties that cannot legally be excluded remain in effect. Nothing in these Terms limits rights or remedies that cannot be waived under applicable consumer-protection law.
 

Limitation of Liability

To the fullest extent permitted by law, Shyra Dawson will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or purchase or use of a product. Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits liability that may not legally be excluded or limited.

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Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Shyra Dawson and its service providers, contractors, and representatives from third-party claims, damages, or reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

Changes to the Website or Terms

We may update the website, its features, and these Terms from time to time. The most current version will be posted on this page with an updated revision date.

Changes apply after they are posted unless otherwise stated or required by law. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms.

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Termination

You may stop using the website at any time. We may suspend or terminate access if we reasonably believe that you have violated these Terms or used the website unlawfully. Any obligations or liabilities that arose before termination will continue to apply.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed if necessary. The remaining provisions will remain in effect.

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No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision in the future.

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Entire Agreement

These Terms, together with the policies referenced above, constitute the entire agreement between you and Shyra Dawson concerning your use of the website and supersede prior communications or agreements relating to that use.
 

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute will be handled in the courts with appropriate jurisdiction in Alameda County, California, unless applicable consumer law requires otherwise.
 

Contact Information

Questions about these Terms and Conditions may be sent to:

Shyra Dawson
Email: shyra@shyradawson.com

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