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Last updated: September 10, 2026
 

Shyra Dawson respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use and share it, and the choices you may have when you visit our website, communicate with us, subscribe to our emails, or make a purchase.

In this policy, “we,” “us,” and “our” refer to Shyra Dawson. “You” refers to visitors, customers, subscribers, and other users of our website.
 

Information We Collect

The information we collect depends on how you interact with us.
 

Information You Provide

You may provide information such as:

• Your name;

• Billing and shipping addresses;

• Email address and telephone number;

• Account login information, if you create a customer account;

• Order, purchase, return, and repair information;

• Marketing and communication preferences;

• Product reviews or other content you submit;

• Custom-order details, including measurements, design preferences, or other information necessary to create your jewelry;

• Messages, questions, and other communications you send to us; and

• Information provided when you participate in a promotion, survey, giveaway, or similar activity.
   

You may choose not to provide certain information, but doing so may prevent us from completing an order, responding to a request, or providing some website features.

Payment Information

Payments are processed through Wix and secure third-party payment providers. Shyra Dawson does not receive or store your complete credit or debit card number.

Payment providers may collect information necessary to complete and verify your transaction, including your card number, expiration date, security code, billing address, and transaction details. Their handling of this information is governed by their own privacy and security policies.
 

Information Collected Automatically

When you visit our website, Wix and other authorized service providers may automatically collect information such as:

• Your IP address;

• Browser and device type;

• Operating system;

• Device identifiers;

• General location based on your IP address;

• Pages viewed and links selected;

• Referring websites or search terms;

• Shopping-cart activity;

• Dates and times of visits; and

• Information about how you interact with the website and emails.

This information may be collected through cookies, pixels, tags, log files, and similar technologies.
 

Information from Other Sources

We may receive information from third parties that help us operate our business, including:

• Wix;

• Payment processors;

• Shipping and delivery providers;

• Email and marketing services;

• Analytics providers;

• Social media platforms;

• Fraud-prevention and security providers; and

• Advertising providers, if used.
   

How We Use Your Information

We may use personal information to:

• Process, fulfill, and deliver orders;

• Provide order confirmations and shipping updates;

• Provide customer service;

• Create and manage customer accounts;

• Process returns, refunds, exchanges, alterations, and repairs;

• Communicate about custom orders or commissions;

• Verify transactions and help prevent fraud;

• Respond to messages, questions, or requests;

• Send marketing emails when permitted;

• Manage email subscriptions and communication preferences;

• Remember shopping-cart selections and website preferences;

• Improve our products, website, emails, and customer experience;

• Understand how visitors use our website;

• Measure the performance of email campaigns;

• Maintain the security and functionality of the website;

• Comply with tax, accounting, legal, and regulatory requirements;

• Establish, exercise, or defend legal claims; and

• Enforce our Terms and Conditions and other store policies.

Where applicable law requires a legal basis for processing, we rely on the performance of a contract, compliance with a legal obligation, our legitimate business interests, or your consent.
 

How We Share Information

We may share personal information with companies that help us operate our website and business, including:

• Wix, which hosts and supports our website, online store, customer-management tools, and email-marketing services;

• Payment processors, which securely process transactions;

• Shipping providers, such as USPS, and shipping-service platforms;

• Technology and security providers;

• Analytics providers, which help us understand website and email performance;

• Professional advisers, such as accountants, attorneys, and insurers;

• Government agencies or other parties when required by law; and

• Business successors in connection with a merger, sale, reorganization, financing, or transfer of all or part of the business.

These parties may receive the information reasonably necessary to perform services on our behalf. Their use of personal information may also be governed by their own privacy policies and contractual obligations.

We may disclose information when reasonably necessary to prevent fraud, protect our legal rights or the safety of others, respond to a lawful request, or enforce our agreements.
 

Wix

• Our website, online store, customer-management tools, and email marketing are operated using Wix.

• Wix may collect, store, and process information about website visitors, customers, and email subscribers on our behalf. This may include contact information, order information, website activity, device information, communication preferences, and other information necessary to provide its services.

• Your information may be stored through Wix’s data storage, databases, and applications. Wix and its service providers may process information in the United States or other countries where they operate.

• Wix’s handling of information is also governed by its own privacy policies and applicable agreements.
  
  Wix Email Marketing

• If you subscribe to our mailing list, your name, email address, subscription status, and engagement information may be stored and processed through Wix Email Marketing.

• Wix Email Marketing may record information such as whether an email was delivered, opened, or selected. We may use this information to manage our mailing list, understand which communications are useful to subscribers, and improve future emails.

• You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email or contacting us at shyra@shyradawson.com.

• Unsubscribing from marketing emails will not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping updates, or responses to your questions.

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Cookies and Similar Technologies

Cookies are small files stored on your browser or device. Wix and our authorized service providers may use cookies and similar technologies to:

• Keep the website functioning properly;

• Maintain website and checkout security;

• Remember your settings and preferences;

• Save items in your shopping cart;

• Support customer accounts;

• Measure website traffic and performance;

• Understand how visitors interact with the website;

• Support email and marketing functions; and

• Provide or measure advertising, if advertising tools are enabled.

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Cookies generally fall into the following categories:

• Essential cookies: Necessary for security, checkout, shopping-cart functions, and basic website operation.

• Functional cookies: Remember choices and provide enhanced website features.

• Analytics cookies: Help us understand website traffic and visitor activity.

• Marketing cookies: May be used to measure promotions or provide more relevant advertising.

Some cookies are necessary for the website to operate and cannot be disabled through the website. Where available, you can manage optional cookies through the cookie-preference tool on our website.

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You may also manage cookies through your browser settings. Blocking cookies may affect certain features, including your shopping cart, account, or checkout experience.
 

Analytics and Advertising

• Wix provides analytics tools that may help us understand website traffic, visitor activity, customer behavior, and email performance.

• If we enable additional analytics, advertising, or social media tools, their providers may collect information through cookies, pixels, or similar technologies. Depending on applicable law, the use of some advertising technologies may be considered selling or sharing personal information for targeted or cross-context behavioral advertising.

• Where required, you may manage these technologies through our cookie-preference tool or another opt-out method made available on the website.

 

Sale or Sharing of Personal Information

• Shyra Dawson does not sell personal information for money.

• Some analytics, advertising, or social media technologies may be legally considered a “sale” or “sharing” of personal information even when no money is exchanged. If we use these technologies, eligible visitors may opt out through our cookie-preference tool, a “Do Not Sell or Share My Personal Information” link, or another method provided on the website.

• Where required by law and supported by our website, we will recognize valid opt-out preference signals, such as Global Privacy Control.

• We do not knowingly sell or share the personal information of anyone under 16 years of age.
   

Data Retention

• We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, providing repairs or customer service, resolving disputes, preventing fraud, and complying with legal obligations.

• Retention periods vary depending on the type of information and why it was collected. For example, order and transaction records may be retained for accounting, tax, warranty, fraud-prevention, and legal purposes after an order has been completed.

• Marketing information may be retained until you unsubscribe or request deletion, subject to limited records we may maintain to ensure that we honor your opt-out preference.

• When information is no longer needed, we may delete, anonymize, or securely dispose of it, subject to legal and technical limitations.

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How We Protect Information

We and our service providers use reasonable administrative, technical, and physical safeguards intended to protect personal information.

However, no website, payment system, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and notifying us if you believe your account or personal information has been compromised.

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Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate information;

• Request deletion of certain information;

• Request a portable copy of certain information;

• Restrict or object to certain processing;

• Withdraw consent when processing is based on consent;

• Opt out of targeted advertising or certain data sharing;

• Opt out of marketing communications; and

• Appeal a decision regarding a privacy request, where applicable.

These rights may be subject to legal exceptions. For example, we may need to retain information to complete a transaction, maintain tax or business records, prevent fraud, or comply with the law.

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To submit a privacy request, email shyra@shyradawson.com with the subject line Privacy Request.

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We may need to verify your identity before completing a request. Information provided for verification will be used only for that purpose. You may use an authorized agent where permitted by law, but we may request proof of the agent’s authority and verification of your identity.

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We will not discriminate against you for exercising an applicable privacy right.
 

California Privacy Rights

California residents may have specific rights under California privacy laws, including the rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing.

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The California Consumer Privacy Act applies only to businesses that meet specified legal requirements. If Shyra Dawson is subject to the law, eligible California residents may exercise their applicable rights by emailing shyra@shyradawson.com.

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During the preceding 12 months, we may have collected the following categories of information:

• Identifiers and contact information;

• Customer and transaction records;

• Commercial information, such as purchase history;

• Internet or electronic activity;

• General geolocation information;

• Customer preferences or inferences; and

• Communications and other information you provide.

We collect this information from you, your devices, Wix, and the service providers described in this policy. We use and disclose it for the business purposes described above.

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We do not knowingly use or disclose sensitive personal information for purposes other than those reasonably necessary to provide requested products and services, process payments, prevent fraud, or comply with the law.

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International Visitors

• Shyra Dawson is based in the United States. If you visit our website from another country, your information may be transferred to and processed in the United States and other countries where Wix or our other service providers operate.

• Privacy and data-protection laws in those countries may differ from the laws where you live. Where required, appropriate safeguards may be used for international transfers.

• Visitors in the European Economic Area, United Kingdom, or other applicable regions may have rights to access, correct, delete, restrict, or object to the processing of their personal information. They may also have rights to data portability, to withdraw consent, and to submit a complaint to their local data-protection authority.

 

Children’s Privacy

• Our website and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

• If you are a parent or guardian and believe that a child has provided personal information to us, please contact us. If we learn that we collected a child’s personal information without appropriate consent, we will take reasonable steps to delete it.

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Third-Party Websites

• Our website may contain links to third-party websites, social media platforms, or other services. We do not control these third parties and are not responsible for their privacy practices, security, or content.

• We encourage you to review the privacy policy of any third-party website before providing personal information.

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Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, website features, services, technology, or legal obligations. The revised policy will be posted on this page with an updated “Last updated” date.

When required, material changes may also be communicated through the website, by email, or through another appropriate method.

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Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, please contact:

Shyra Dawson
Email: shyra@shyradawson.com