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Last updated: September 10, 2026
 

We’re Here for You
 

Shyra Dawson is committed to creating a welcoming and accessible online experience for everyone, including people with disabilities.

If you experience difficulty using this website, viewing product information, completing a purchase, or accessing any of our content, please contact us at shyra@shyradawson.com. We will be happy to assist you, provide information in another format when reasonably possible, or help you complete your purchase.
 

Our Commitment

We are continually working to improve the usability and accessibility of our website. Our goal is to follow generally recognized accessibility practices, including the Web Content Accessibility Guidelines, where reasonably possible.
 

Accessibility is an ongoing process. As our website, products, and content change, we will continue reviewing and improving the online experience.
 

Accessibility Features

We aim to support accessibility through practices such as:

• Using clear, readable text;

• Maintaining sufficient contrast between text and backgrounds;

• Organizing pages with descriptive headings;

• Adding alternative text to meaningful images;

• Providing descriptive links and buttons;

• Supporting keyboard navigation where possible;

• Avoiding the use of color alone to communicate important information;

• Providing clear labels and instructions for forms;

• Making product descriptions and important policy information easy to understand; and

• Supporting browser zoom and common assistive technologies.
   

Because jewelry is highly visual, we make reasonable efforts to describe important product details—including materials, colors, dimensions, closures, and design features—in writing. If you need additional information about a piece, please contact us.
 

Third-Party Services

This website is created and hosted through Wix and may include features, applications, payment services, or links provided by third parties.

Although we strive to work with accessible services, we do not control every aspect of third-party content or technology. If you encounter an accessibility barrier involving checkout, payment, email, or another third-party feature, please let us know. We will make a reasonable effort to assist you and communicate the issue to the appropriate provider.
 

Alternative Assistance

If a part of the website is not accessible to you, we can provide reasonable assistance by email. Depending on your needs, we may be able to:

• Provide additional written product details;

• Explain materials, colors, measurements, or design features;

• Help you locate information on the website;

• Provide policy or product information in a different format; or

• Assist with the ordering process.
   

Please do not send credit card or other sensitive payment information by email. Payments must be completed through the website’s secure checkout system.
 

Feedback and Accessibility Concerns

We welcome feedback about the accessibility of our website. If you encounter a barrier, please email shyra@shyradawson.com with the subject line Accessibility Assistance.

When possible, please include:

• The webpage or feature you were trying to use;

• A brief description of the difficulty;

• The device, browser, or assistive technology you were using; and

• The best way to contact you.
   

You are not required to provide technical details to receive assistance. Any information you share will be used to understand your request, provide support, and improve the website.
 

We will make reasonable efforts to respond promptly and provide an accessible solution.